Requirements & Scope
Business Use Case & Priority
The current REAL Program Application does not consist of the key aspects the business would prefer to offer applicants when applying for REAL. Therefore a new application method was created to deliver a more favorable user experience that was advantageous in garnering all necessary information to generate the Automated Evaluation Process in regards to the application decision.
Supported Business Process
Currently, applicants are required to complete this application that contains the following information:
- Legal Name & Information
- Photo Identification
- Contact Information with TCPA Notice
- Current Address
- Application/Authorization Fee
- Authorization & Agreement
Feature Description
The new application setup allows the user to do the following:
- Complete “Next Steps” Section or they can be sent a link by a Program Advisor from Quantum
- Choose US Tax ID number type (if any)
- Enter U.S Tax Filing Number (if applicable) NOTE: Foreign customers don’t have a US Tax ID number
- Select Photo ID Type & Provide Images
- Provide Selfie for Facial Recognition
- Enter Preferred Name
- Pay FeeActivity Page - store all events and activity